Privacy policy

Effective Date: May 30, 2025

1. Overview

This Privacy Policy (“Policy”) describes how Branvas US Inc. (“Branvas,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you access or use our website, www.branvas.com, or any associated products, services, or features (collectively, the “Services”).

By visiting our website or using our Services, you acknowledge and agree to the terms set forth in this Policy. If you do not agree, please discontinue use of the Services. We may update this Policy from time to time by posting a revised version on our website. We encourage you to review this page periodically for the latest information.

2. Information We Collect

“Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to a specific individual.

We collect Personal Information directly from you when you:

  • Create an account or place an order;
  • Subscribe to receive marketing emails, SMS messages, or promotional offers;
  • Submit inquiries or feedback via forms or customer support; or
  • Interact with our website or social media integrations.

We may also collect certain data automatically through your device or browser, including:

  • Device Information: IP address, browser type, time zone, cookie data.
  • Browsing Information: Pages viewed, time spent, referral URLs, and usage patterns.

Technologies we use to collect data include:

  • Cookies: small text files stored on your device.
  • Log Files: records of interactions with the website.
  • Web Beacons / Tags / Pixels:  tools to track behavior and engagement.

By accessing our Services, you consent to our collection and processing of Personal Information, as permitted under applicable laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Canada’s Anti-Spam Legislation (CASL).

3. Purpose of Collection

We use your Personal Information to:

  • Fulfill and manage product orders and related communications;
  • Provide customer support and respond to inquiries;
  • Send marketing content (via email, SMS, or in-platform), where you have opted in;
  • Improve website performance, functionality, and user experience;
  • Detect, prevent, and address fraud, abuse, and security risks;
  • Comply with legal obligations and enforce our policies.

4. Use of Information

We use your Personal Information only for the purposes disclosed in this Policy or as otherwise authorized by you. Specifically, we may use your information to:

  • Manage your account and order history;
  • Process payments and confirm transactions;
  • Deliver marketing materials or promotional updates (with opt-out options);
  • Analyze website traffic and optimize performance.

Note: We do not store credit card or payment credentials. All payment processing is handled securely by third-party providers such as Stripe and PayPal.

5. Sharing of Information

We do not sell your Personal Information. We may share it in the following limited circumstances:

  • With vetted service providers who perform operational services on our behalf (e.g., payment processors, hosting platforms, marketing providers);
  • To comply with legal obligations, enforce our Terms of Service, or respond to lawful requests;
  • In connection with a merger, acquisition, or other corporate transaction, subject to compliance with applicable privacy standards.

6. Direct Marketing

Where legally permitted and with your consent, we may send marketing communications about Branvas offerings. You can opt out at any time by:

  • Clicking “unsubscribe” in any marketing email;
  • Replying “STOP” to any SMS message; or
  • Adjusting your preferences in your account settings.

We may still send non-promotional, transactional emails (e.g., order confirmations, account updates).

7. Behavioral Advertising

We may use cookies and similar technologies to deliver personalized ads or promotions based on your browsing behavior. We may share browsing information with third-party advertising partners to serve personalized ads. These partners may use their own cookies or tracking technologies to measure effectiveness and deliver relevant ads.

To learn more about how behavioral advertising works and how to opt out, visit the Network Advertising Initiative.

8. Data Retention

We retain your Personal Information only as long as reasonably necessary for the purposes set out in this Policy, or to comply with legal and regulatory obligations.

If you wish to request deletion of your information, please contact us at: contact@branvas.com.

9. Your Rights

Your personal information may be transferred to and processed in jurisdictions that may not provide the same level of data protection as your home country. Where applicable, we ensure such transfers are made subject to appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

For European Economic Area (EEA) Residents:
You have the right to access, correct, update, or delete your Personal Information. You may also object to processing or request data portability under certain circumstances.

For California Residents:
 You may have rights under the CCPA, including the right to:

  • Know what personal data we collect and why;
  • Request deletion of your information;
  • Opt out of the “sale” of personal data. Although Branvas does not sell Personal Information as defined under the CCPA, we honor requests to opt out of such sharing as an added safeguard and to support transparency.

To exercise these rights, email contact@branvas.com or use the opt-out tools on our site.

10. Data Security

We implement industry-standard security measures to protect your Personal Information. While we strive to protect your data, no method of electronic transmission or storage is 100% secure. You acknowledge and accept this inherent risk.

11. Minors

Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from minors. If we learn that a minor has provided us with data, we will take steps to delete it promptly.

12. Changes to This Policy

We may revise this Policy periodically. When we do, we will update the effective date at the top of this page. Continued use of our Services constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests related to this Policy or your data, you may contact us at:

Email: hello@branvas.com